You can request deletion of your Crimzo or Crimzo Studio account and the associated Personal Data at any time. Accounts in the two apps are separate, so please delete each account you hold.

In the app

1. Open the app and sign in.
2. Go to Settings.
3. Tap Delete account and confirm.

Without the app

Send an email to [email protected] with the subject "Delete my Crimzo account" and include the mobile number linked to your account. We will verify that the request comes from the account holder before processing it.

What happens next

• Your account is deactivated and you are signed out.
• Deletion is completed within thirty (30) days. If you sign in again during this period, your account is restored.
• After this period, your profile, photos, messages and other account data are permanently deleted and cannot be recovered.
• We retain limited information where required by law (for example, transaction and tax records) or as needed to prevent fraud and repeated abuse, as described in our Privacy Policy.
• Unused Coins are forfeited on deletion. Creators should withdraw any available Earnings before requesting deletion.